Shopping & Deals
Online stores, marketplaces, delivery, returns and refunds.
Questions and discussions
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Tips for not overspending during big sale events?
Big sale season is coming up and every year I end up with a pile of things I didn't need, bought because they were "reduced". What actually works for...
5 answers 0 votes -
Item arrived damaged. Is it my problem or the seller's?
Ordered a ceramic lamp online and it arrived cracked. The box looked fine from the outside. The seller is saying I need to take it up with the courier...
4 answers 0 votes -
Seller says refund was processed 10 days ago, still nothing in my account
Returned a pair of boots to an online shop. They emailed to say the refund was processed, but that was ten days ago and there's nothing on my card sta...
4 answers 0 votes -
Countdown timers on sale pages. Are they ever real?
Every second shop now has a "sale ends in 00:14:59" banner at the top of the page. I tested one by opening the site again an hour later and the timer...
4 answers 0 votes -
Refurbished vs used vs open-box. What's the actual difference?
Looking at a laptop and the same model shows up as "refurbished", "renewed", "used - like new" and "open box" across different sellers, all at differe...
3 answers 0 votes